Craig & Audrey's Reviews
Listed in Brokers & Surveyors
1001 Fairview Ave N, Suite 1200, Seattle, WA 98109
We called Jon Heisel to show us a boat he had listed with Irwin Yacht Sales and, even though he was out of town, he arranged for us to see it. We didn’t buy that boat, but the sellers ranted and raved so much about Jon, that we contacted him about another boat. Didn’t buy that one either, lol, but when we told Jon exactly what we were looking for he knew the exact boat that would fit the bill — and was he right!
Jon’s knowledge of boats and of the available inventory is impressive, but what makes working with him priceless is his “hands on” customer service. Jon gave us patient, detailed instruction about —- everything! We had a few “this may be stupid” questions, but Jon never made us feel anything but smart for asking. He went over every inch of the boat with us, and then insisted on driving it with us from the marina where it was sold to its new marina — a three hour drive! Upon arrival he spent a few more hours going over new details, even repairing a minor issue (he has a mechanic on his “hot line!), and took great care to “show us the ropes” with the best way to tie her up. He also helped us with a shopping list of items we should purchase AND went to the marine store with us to show us exactly what items he recommends. That’s how detailed he is and that’s how much he truly cares that you and your boat will be safe and sound. Like we said — PRICELESS!
We recommend Jon Heisel to anyone purchasing a boat. He is, hands down, simply the BEST!
Thank you so very much, Jon!